Experiencing Issues with SMS Messaging
SmartFile Website ? Operational
FTPHosting Website ? Operational
API Operational
FTP Operational
FTP Active Operational
FTP Passive Operational
FTPS Operational
FTPS Active Operational
FTPS Passive Operational
SFTP Operational
WebDAV Operational
Activity & Search Operational
Email Delivery Operational
DNS Operational
CloudFront CDN Operational
SMS Messaging Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
FTP Response Time
Fetching
FTPS Response Time
Fetching
SFTP Response Time
Fetching
Past Incidents
Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Postmortem - Read details
Oct 11, 09:30 EDT
Resolved - This incident has been resolved.
Oct 11, 08:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 20:57 EDT
Update - At this time we have recovered most services and you should be able to use user the platform. There are still some services in a degraded state.
Oct 10, 11:04 EDT
Identified - Services remain unavailable at this time. We currently do not have an estimate for recovery. We have engaged our 3rd party support partners to assist with recovery
Oct 10, 09:51 EDT
Investigating - We are currently investigating this issue.
Oct 9, 20:11 EDT
Oct 10, 2021
Oct 9, 2021
Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.