System Status
All Systems Operational
SmartFile Website ? Operational
FTPHosting Website ? Operational
API Operational
FTP Operational
FTP Active Operational
FTP Passive Operational
FTPS Operational
FTPS Active Operational
FTPS Passive Operational
SFTP Operational
WebDAV Operational
Email Delivery Operational
DNS Operational
CloudFront CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
FTP Response Time
Fetching
FTPS Response Time
Fetching
SFTP Response Time
Fetching
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Resolved - This incident has been resolved.
Jul 4, 12:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 09:15 EDT
Identified - Due to a kernel issue on a core storage meta data server systems were taken down. We are correcting the issue and re-routing traffic.
Jul 4, 09:11 EDT
Investigating - We are currently investigating this issue.
Jul 4, 08:57 EDT
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Resolved - Our data center has confirmed that all network routing is performing optimal.
Jun 30, 21:26 EDT
Monitoring - All systems for everyone should be back to normal now. We will keep monitoring it.
Jun 30, 18:17 EDT
Update - Service is restored for customers on our cloud service.
Customers on realm service are still going to experience routing issues.
Jun 30, 18:03 EDT
Identified - We are currently experiencing a routing issue at the data center and have the network team working on it.
Jun 30, 17:55 EDT
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.