System Status
Partially Degraded Service
SmartFile Website ? Operational
FTPHosting Website ? Operational
API Operational
FTP Operational
FTP Active Operational
FTP Passive Operational
FTPS Operational
FTPS Active Operational
FTPS Passive Operational
SFTP Operational
WebDAV Degraded Performance
Email Delivery Operational
DNS Operational
CloudFront CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
FTP Response Time
Fetching
FTPS Response Time
Fetching
SFTP Response Time
Fetching
Past Incidents
May 24, 2020

No incidents reported today.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Resolved - This incident has been resolved.
May 19, 18:46 EDT
Monitoring - We have patched the issue and will monitor the performance.
May 19, 18:07 EDT
Identified - Currently when previewing some PDFs you will get a error. We are seeing this intermittent and not with ever PDF. If your PDF have spaces in the name switch the spaces to an underscore _ and it may allow you to preview. The dev team is actively work on debugging the issue.
May 19, 17:18 EDT
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.

May 10, 2020

No incidents reported.